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Create a seamless customer journey with Basket Rebuild

Bridge the browse and buy gap. Rebuild your customer baskets across devices.

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Create a connected customer journey. Recognise and rebuild customer shopping baskets across devices.

The Cloud IQ omni-channel conversion platforms identifies a customers basket on one device and rebuilds it on another, encouraging return purchases and driving online sales revenue.

As consumers continue to use multiple devices to research and buy, joining up the dots remains a major challenge for brands. A key feature of our cartRecovery and basketReminder technology is the power to remarket to customers abandoning a basket on one device and provide the same basket on another device when they return. Quite often, from mobile to desktop.

The Cloud IQ platform mimics a customer session on the chosen browser device and maps it across to another device, encouraging the customer to complete their purchase. This offers a seamless and helpful customer experience, as well as driving sales.

Key features

  • Omni-channel - Create a seamless customer experience across devices

  • Powerful analytics - Full tracking to build a single customer view

  • Multi-platform - Optimised to work on desktops, mobiles and tablets

  • Simple set up - Uses same tag as other Cloud IQ software

  • Dedicated support - Help with set up and campaign optimisation, plus 24/7 support
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Track customer shopping baskets from one device to another

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Rebuild the abandoned shopping basket on the device the customer returns on

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Create a seamless customer experience in an omni-channel world

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It costs nothing to find out how much more you could be selling. Our siteAnalyser tool is free to use, easy to set up, and works with all ecommerce platforms and shopping carts.

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