As consumer's continue to use multiple devices to research and buy, joining up the dots is a key challenge for brands. A key feature of our cartRecovery and basketReminder technoloogy is the power to remarket to customers abandoning a basket on one device and provide the same basket on another device when they return. Quite often, from mobile to desktop.
The cloud.IQ platform mimics a customer session on the chosen browser device and maps it across to another device, encouraging the customer to complete their purchase. This offers a seamless and helpful customer experience, as well as drives sales.