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Privacy Policy

Last updated 9th July 2012

Our Privacy Policy explains:

What information we collect and why we collect it.

  • How we use that information.
  • The choices we offer, including how to access and update information.
  • The use of cookies.

Your privacy matters to cloud.IQ, so whether you are a new or a long-time user, please take the time to read our policy carefully.

Information that we collect

We collect information to provide better Products and service to all of our users. We collect information in two ways:

  • Information that you give us. For example, some of our Products require you to input your own data and information.
  • Information that we get from your use of our services. We may collect information about the Products that you use, how you use them and how successfully.

How we use information that we collect

We use the information that we collect from all of our Products to provide, maintain, protect and improve them, to develop new ones.

When you contact cloud.IQ, we may keep a record of your communication to help resolve any issues that you might be facing. We will use your email address to inform you about our Products, such as letting you know about upcoming changes or improvements.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

Accessing and updating your personal information

When you set up your account with cloud.IQ we will provide you with access to your personal information. If that information is wrong, you will be able to update it or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our Products in a manner that protects information from accidental or malicious destruction.

Information that we share

We will never share any sensitive personal information. We do not share personal information with anyone outside cloud.IQ unless it is:

  • With your consent
  • For analysis and improvement of our Products
  • For legal reasons

We will share information with companies, organisations or individuals outside cloud.IQ if we have a belief that disclosure of the information is reasonably necessary to meet any law, regulation, or governmental.

Use of cookies

cloud.IQ use cookies to help us to analyse and understand how people use the website (what they like most, when is the busiest time of day on the site, have people found new content when it is published, etc.). We perform this analysis to help us improve the usage and effectiveness of the website. None of the cookies used on our website collect personally identifiable information about you. Your continued use of this website will indicate your agreement to the use of cookies.

If you prefer, you can set your browser to refuse cookies. Please be aware that without cookies you may not be able to use the full functionality of our site.