3 Keys to a Successful Customer Journey
Is your customer path to purchase a well-trodden one? Are customers taking a wrong turn and heading in a direction you don’t want them to?
This webinar maps out a successful journey, providing you with practical insights you can apply to ensure your customers don’t lose their way before that essential conversion.
It’s essential you make it as easy as possible for them, don’t make them think and reward them for the time they take to explore their journey with you.
Designed for eCommerce businesses and delivered by Kath Pay, cloud.IQ marketing director and email marketing trainer for eConsultancy. Watch this recorded webinar to make sure you are on the right path to a successful customer journey that leads to your optimum conversion rates.
Kath, cloud.IQ's Marketing Director, is also an international speaker and trainer on email marketing and conversion for Econsultancy as well as the Institute of Direct and Digital Marketing (IDM). She's worked with and trained brands including Paul Smith, Marks and Spencer, Schuh, Co-operative Group, Argos, Next, Asda, Expedia, Net-a-Porter, Secret Escapes, Dixons, Adobe, Facebook, VisitScotland – just to name a few.